ABOUT COLLAGEN
what is collagen?

Collagen is a family of proteins that make up your connective tissues like skin and cartilage. It’s also present in your bones and nails. Collagen makes up about one-third of the protein present in your body. 90% of that is Type I collagen, found mainly in the skin. Type III is what’s in your bone marrow and nails. Collagen plays a significant role in keeping your skin firm and hydrated, and your bones and nails strong and healthy.

Sourcehttps://www.livescience.com/collagen.html

what are collagen peptides for?

Collagen peptides are the bioavailable form of collagen. Collagen, in its original long-chain form (how it exists in our bodies), cannot be absorbed.

Klerely 360’s collagen peptides are extracted from bovine sources of collagen (bones, etc.). The long-chain collagen molecules are reformed into bioavailable short-chain extractions through a process called hydrolysis. This bioavailability is what allows the collagen peptides to boost your body’s natural collagen production.

What can collagen peptides do for me?

Collagen peptides boost your body’s natural collagen production. But this equates to so much more! Our body’s collagen production begins to naturally decline in our mid-twenties resulting in sagging skin, aching joints, brittle nails, and loss of bone mass.

Committing to taking collagen peptides daily will stimulate your body’s natural collagen production and reverse the symptomatic results of collagen loss. Simply put, it’s the best way to fight aging gracefully.

source / ingredients
where do klerely's collagen peptides come from?

We use pharma-grade bone gelatin (typically reserved for pharmaceutical use) 100% sourced from grass-fed cattle that are pasture-raised in the USA. This is a win-win for two reasons: it’s the highest quality source of bovine collagen available, and it reduces the carbon footprint of manufacturing (a lot of collagen peptides are sourced from cattle in Brazil and Argentina).

how are klerely's collagen peptides made?

We use the earliest extractions of gelatin from US sourced, grass-fed, pasture-raised cattle (bones not hide). Using the first extraction eliminates the aftertaste and smell you might have experienced in using other brands. It also ensures that Klerely 360 mixes clean and clear. This pharma-grade gelatin is then treated by a process called enzymatic hydrolysis to make the amino acid chains bioavailable (easily absorbed).

is collagen extracted from bones better than collagen from hides?

Short answer: yes.

Gelatin extracted from the bone is used primarily for pharmaceutical purposes and is considered to be cleaner than gelatin extracted from hides.

does klerely 360 use fillers, binders or artificial sweeteners?

Nope. Nada. Never. Our goal is to provide you with the cleanest, highest quality product available in the marketplace. We refuse to gunk that up with unnecessary and unhealthy additives. We’re a little hurt you had to ask that.

are your products kosher certified?

Klerely 360 is not considered Kosher certified.

do you perform testing on your products?

Why yes, yes we do.

We test our product at every stage of the manufacturing and packaging process to ensure it’s of the highest quality. We also use certified third-party labs to conduct tests on every lot for heavy metals and microbiological components.

purchasing klerely
where can i buy klerely 360?

Right here on this website! We’re not available in stores just yet. Sign up to receive updates and discounts at the bottom of this page, and we’ll keep you posted on when we will be. 

where can i find information about sales and coupons?

Get yourself on our email list (sign up at the bottom of this page) and follow us on social!

what do i do if my canister is missing a scoop?

Ugh. So sorry. If your canister is missing a scoop, you can use 2 level tablespoons instead. And we are headed to the warehouse to talk to the shipping elves right now. Sheesh.

do you offer sample sizes?

We don’t offer samples, in part, because you can’t “sample” the results. The benefits of taking collagen peptides don’t appear immediately. But they will appear.

what is the typical order processing time?

If you place your order on a weekday, we'll process it within 1-2 business days. Weekend orders are processed the following Monday. Our hours of operation are Monday – Friday, 9 am – 5 pm EST, except holidays. When we ship your order, you’ll feel a warm breeze of happiness, and you’ll get an email. Watch for it!

what type of shipping options are available?

We offer standard ground shipping as well as expedited Two-Day and Next-Day options for the Type A’s. ;)

how will my order be shipped?

Either FedEx or USPS will be delivering your order.

can i return it?

What? Why?? If you need to, our policy is here

I MADE A MISTAKE WITH MY ORDER. WHO DO I CONTACT?

Please contact Klerely 360’s friendly customer service team at hello@klerely360.com, and we will be happy to help you!

How can I purchase in bulk?

If you are interested in purchasing 5 or more canisters of Klerely 360 at a time, please email us at hello@klerely360.com and we will arrange your order. Thank you!

how to use
HOW OFTEN SHOULD I TAKE COLLAGEN?

Every day! It’s the best way to see results. It’s kind of like working out – one session won’t do much, but if you keep going regularly, you’ll see results. Consistency is key. But you can choose to either take one dose all at once or split it up throughout your day.

HOW SHOULD I USE COLLAGEN PEPTIDES?

We recommend taking 20g (2 scoops) of collagen peptides daily, but it doesn’t have to be taken all at once. You can mix it into your water bottle, add it to your mug before pouring your coffee, blend it into your smoothie, mix into your omelet, bake into your muffins, or add it to your salad dressing. So many options! And no excuses. ;)

can i cook with collagen?

Collagen peptides can withstand heat up to 572°F, so it is excellent for cooking.

DO I NEED TO WORRY ABOUT DIETARY RESTRICTIONS? (IE. VEGAN, ALLERGIC TO HISTAMINES, ETC.)

Our collagen peptides are 100% pure bovine collagen, which means it’s naturally gluten-free, low-carb, dairy-free, sugar-free, keto, whole30, and paleo-friendly. Because they come from cows, bovine collagen peptides are not vegan.

CAN COLLAGEN PEPTIDES REPLACE MY PROTEIN POWDER?

While collagen peptides are proteins, they are not “complete” proteins because they contain 8 of the 9 essential amino acids. "Essential" refers to the fact that our body does not make these proteins and has to get them from external sources. Collagen is mostly non-essential acids, which your body naturally produces, such as glycine, proline, alanine, and hydroxyproline.

HOW LONG DOES IT TAKE TO SEE RESULTS?

Results depend on consistency. If you make Klerely 360 part of your routine, you should begin to see (and feel) results in about four weeks with significant improvement visible in 12 weeks. This is based on a minimum daily intake of 10 g.

HOW SHOULD I STORE MY COLLAGEN PEPTIDES?

Please store your collagen peptides in a cool, dry place between 55-70 °F.

DOES MY COLLAGEN EXPIRE?

Our collagen peptides have a shelf life of 2 years from date of manufacture, when unopened and stored in a cool pantry or cabinet. Once opened, we recommend storing Klerely 360 away from moisture and using within 60 days for ultimate freshness.

CAN MY CHILD TAKE KLERELY?

Please consult with your pediatrician before starting your children on any supplement.

Subscription / Account
What should I choose for my subscription frequency?

One 10 oz canister of Collagen Peptides has approximately 14 servings. If you are using this product daily, we suggest setting your frequency to every 2 weeks.

Can I cancel my subscription at any time?

Yes. You may cancel your subscription at any time providing it is at least three days prior to your next order date. If you wish to cancel an order less than three days prior to your ship date, we are unable to cancel or issue a refund. You will receive a courtesy email reminding you of your upcoming order prior to the scheduled ship date, which should give you ample time to update your subscription.

Can I add a discount code to my subscription order?

There may be a time when we offer a discount that you can apply to your subscription order. When that happens, we will let you know how it works!

How do I update my subscription shipping address?

Sign into your account and select “Manage Subscriptions”. Click on “Edit” next to the address listed on your account and update your shipping address accordingly. Be sure to select “Save” to save your changes. Please note that changes to your shipping address for subscription orders must be made at least three days prior to the scheduled ship date.

How do I update my subscription billing address?

Sign into your account and select “Manage Subscriptions”. Click on “Billing Information” and select “Edit” below your billing address information. Make all updates and click on “Save” to save your changes.

How do I change the frequency of my subscription?

Sign into your Account and select “Manage Subscriptions”. Select “Edit” on the right-hand side of your subscription information. Select “Change delivery schedule” and update accordingly. Remember to select “Save” to save your changes. 

Please note that this will update your frequency not your next order date. To update your next order date, you will need to select “Change next charge date” and update your delivery date. Don’t forget to click “Save” to save your changes.

How do I delay my next order?

Sign into your account and select “Manage Subscriptions” and then select “Edit” on the right-hand side of your subscription information. Select  “Change next charge date” and update your delivery date. Don’t forget to click “Save” to save your changes.

How do I update my credit card information?

Sign into your account and select “Manage Subscriptions”. Click on “Billing Information” and select “Update Card” below your card information. Make changes accordingly and select “Update Card” to save your changes.

How do I cancel my subscription?

Sign into your account and select “Manage Subscriptions”. Select “Cancel” on the right-hand side of your subscription information. Please share the reason you are canceling so that we can better serve you in the future and select “Cancel Subscription”.